Billing and Service

If you have questions about your policy or billing, please contact our office at 704-987-3901.
If you need Policy Service after business hours, below are the contact numbers and websites for our carriers. 

Please use the bottom below if you’d like to submit a Policy Change Request such as an address change, coverage change, or any other policy changes.

If you have a sample certificate or contract requirements, email it to: certificates@piedmont-ins.com for accurate processing. Otherwise, you can click the button below for simple certificate requests.

CarrierPhoneWebsite
Erie Insurance800-458-0811www.erieinsurance.com
Progressive877-776-2436www.progressive.com
National General800-224-0958www.nationalgeneral.com
Travelers877-878-2468 (Personal Lines)
800-550-7716 (Personal Lines Payment)
800-772-4482 (Boat Insurance)
www.travelers.com
Liberty Mutual877-675-4411www.libertymutual.com
State Auto800-444-9950 x5118
www.stateauto.com
SafeCo800-332-3226www.safeco.com
American Modern800-543-2644www.amig.com
Foremost800-527-3905www.foremost.com
Universal Property & Casualty800-425-9113www.universalproperty.com
US Insurance800-874-1738www.usinsuranceonline.com
American Bankers Flood Insurance800-245-1505www.assurantfloodsolutions.com
Philadelphia877-438-7459www.phly.com
CNA Surety800-331-6053www.americancentralinsurance.com
Hartford877-853-2582www.thehartford.com
Hagerty800-747-5348www.hagerty.com
IPFS800-217-7927www.ipfs.com
Prime Rate Finance800-777-7458www.primeratepfc.com