Filing a Claim


Filing a Claim

If you would like to know the impact of a potential claim on your premium, please call or submit your question to us directly via email before filing the claim. Once a claim is called into the insurance company it cannot be removed…even if nothing is paid. If you have a claim that needs to be reported immediately (house fire, car accident with injuries, etc) you can refer to the contact information listed on your insurance card or your policy. Below is a list of claims, billing, and customer service numbers along with websites of our carriers for your convenience.

Claims Numbers

Erie Insurance: (Glass Claims) 1-800-552-3743 (all other claims- call our office) 704-987-3901
Progressive: 1-800-888-7764
National General: 1-800-468-3466
Travelers: 1-877-878-2468
Liberty Mutual: 1-800-561-0178
State Auto: (Glass Claims) 1-888-504-4527 (all other claims) 1-800-766-1853
Safeco: 1-800-332-3226
MetLife: 1-800-854-6011
American Modern: 1-800-334-4311
Foremost: 1-800-527-3905
Lititz Mutual: 1-855-725-5642
Universal Property & Casualty: 1-800-470-0599
US Insurance: 1-800-874-1738
American Bankers flood insurance: 1-800-245-1505
Philadelphia: 1-800-765-9749
CNA Surety: 1-800-331-6053
Hartford: 1-877-853-2582

Business Hours

Monday 9:00a - 5:00p
Tuesday 9:00a - 5:00p
Wednesday 9:00a - 5:00p
Thursday 9:00a - 5:00p
Friday 9:00a - 3:00p


Contact Us

Piedmont Insurance Associates 149 Plantation Ridge Dr. Suite 100
Mooresville, NC 28117
(704) 987-3901