Filing A Claim

Filing a claim can be scary. We're here to help!

Not sure how to file a claim? Give us a call or shoot us a message. We're ready to walk you through the process.

If you would like to know the impact of a potential claim on your premium, please call or submit your question to us directly via email before filing the claim. Once a claim is called into the insurance company, it cannot be removed…even if nothing is paid. If you have a claim that needs to be reported immediately (house fire, car accident with injuries, etc), you can refer to the contact information listed on your insurance card or your policy.

Below is a list of Customer Service numbers for claims along with websites of our carriers for your convenience.

Erie Insurance800-552-3743 (Glass)
704-987-3901 (All Others)
State Auto888-504-4527 (Glass)
800-766-1853 (All Others)
Universal Property &
American Bankers Flood

Insurance Claim

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Proudly serving the greater Charlotte NC metro area with locations in Charlotte, Matthews, Mooresville and Rock Hill, SC.